Avena Boutique Hotel by Artery Hotels

Avena Boutique Hotel by Artery Hotels is an intimate and elegant property located near the city center, just a few minutes’ walk from the main railway station (PKP). The hotel offers stylishly designed rooms created with great attention to detail, along with a high standard of service. Thanks to its boutique character, convenient location, and comfortable infrastructure, the property attracts both leisure and business travelers.

Qualpro - Avena Boutique Hotel by Artery Hotels

Challenge: Growing competition, increased price pressure, and changing demand

The local hotel market has seen growing competition in the segment of modern, independent properties. Increased price pressure and fluctuating demand posed a challenge for the Avena Boutique Hotel by Artery Hotels team.

For city hotels, the ability to respond quickly to seasonal increases in demand, local events, and frequent short-stay bookings is particularly important. Without support such as an automated Revenue Management System (RMS), it was more difficult to maximize room utilization and Average Daily Rate (ADR)—especially given the hotel’s advantageous location near the PKP railway station.

lobby w hotelu avena kraków
wnętrze hotelu avena kraków

Automated Revenue Management: Implementation of the proRMS system

  • Since: December 2024 
  • Scope: Implementation of solutions streamlining revenue management processes, enabling a shift away from intuition-based decision-making and automating data analysis and reporting.

Benefits from the hotel’s perspective (YoY):

  • +6,98% occupancy (OCC)
  • +21,31% increase in Average Daily Rate (ADR)
  • +29,24% increase in total revenue (REV)

The hotel benefited from dynamic price adjustments aligned with changing demand, more efficient availability management, and full utilization of its location potential.

After implementing proRMS, the hotel gained the ability to dynamically adjust prices in response to changing demand, manage availability more efficiently, and fully leverage the potential of its location right next to the railway station. Avena Boutique Hotel by Artery Hotels not only attracted a higher number of guests but also achieved a higher average room rate. The increase in RevPAR confirmed improvements in both operational and revenue efficiency.

Implementing the proRMS system was an important element of our growth strategy. Thanks to process automation and access to precise data, we are now able to make more accurate pricing decisions and respond more quickly to market changes. Already in the first year, we noticed clear results—particularly in terms of ADR and revenue growth. We are very satisfied with the cooperation and the outcomes achieved.

Ilona Skórkowska

Ilona Skórkowska

COO of Artery Hotels

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