{"id":1685,"date":"2026-02-09T13:33:25","date_gmt":"2026-02-09T12:33:25","guid":{"rendered":"https:\/\/qualpro.co\/?post_type=slownik&#038;p=1685"},"modified":"2026-02-09T13:33:30","modified_gmt":"2026-02-09T12:33:30","slug":"gsi-guest-satisfaction-index","status":"publish","type":"slownik","link":"https:\/\/qualpro.co\/en\/dictionary\/gsi-guest-satisfaction-index\/","title":{"rendered":"GSI (Guest Satisfaction Index)"},"content":{"rendered":"\n<p>GSI aggregates guest feedback and reviews into a measurable satisfaction score.<br>Why it matters:<br>Guest satisfaction influences pricing power, demand, and repeat business.<br>Practical use:<br>Hotels track GSI alongside financial KPIs.<br>Real-life examples:<br>Cutting housekeeping staff lowers costs short-term but causes GSI and future demand to drop.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"template":"","class_list":["post-1685","slownik","type-slownik","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/qualpro.co\/en\/wp-json\/wp\/v2\/slownik\/1685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qualpro.co\/en\/wp-json\/wp\/v2\/slownik"}],"about":[{"href":"https:\/\/qualpro.co\/en\/wp-json\/wp\/v2\/types\/slownik"}],"wp:attachment":[{"href":"https:\/\/qualpro.co\/en\/wp-json\/wp\/v2\/media?parent=1685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}