Yes, after the training we will send a certificate confirming completion of the course.
The Qualpro Academy
The Qualpro Academy brings together and continuously expands a community of experts from various fields of hotel management. Our consultants are practitioners who are actively involved in developing modern techniques and processes, as well as implementing innovative systems in the hospitality industry.
The Qualpro Academy for Managers
Training sessions and courses for hotel directors are not dedicated exclusively to this group. Every month, we publish new training programs for hotel employees at different levels, enabling them to acquire new skills, expand their competencies, take care of their professional development, and thus increase their competitiveness and value on the job market.
Online training for hospitality professionals as well as on-site hotel training sessions are regularly updated, with new courses added on a continuous basis. Economics in hospitality is extremely important, which is why hotel accounting and the USALI system are analyzed in detail in dedicated training programs. Without the right tools, it’s hard to move forward—this is why you will also find a basic Excel course for hotels or practical guidance on using an RMS system.
Our experts
Academy Trainers
Meet experts with many years of experience who will share their knowledge during the training.
Michał Forysiak
Associated with the hospitality industry since 2000, he has worked for hotel chains such as Dorint, Accor, and Hilton. He began his career as a front desk receptionist and over the years progressed through all positions within the rooms division. His roles included, among others: Rooms & Revenue Manager (Sofitel Wrocław), Rooms & Revenue Director (DoubleTree by Hilton Łódź), and Deputy General Manager (DoubleTree by Hilton Hotel & Conference Centre).
For 15 years, he has been closely involved in hospitality analytics, continuously combining it with operational responsibilities. As a result, in addition to revenue optimization, he effectively optimized costs. He was awarded the title of Revenue Manager of the Year 2016 by the hospitality industry, granted by Horwath and Hotelarz magazine.
Joanna Wiśniewska
A graduate of the Gdynia Maritime University, she is a Revenue Management expert in the hospitality industry with many years of experience in the Polish, British, and German markets. She currently serves as Head of Revenue at LGH Hotels Management Limited in the United Kingdom, overseeing the London market, Heathrow Airport, and the M25 corridor (IHG and Best Western brands).
Previously, she was associated with Orbis/Accor in Poland (hotels in the Tricity area, including Sofitel Grand Sopot) and in the United Kingdom (across several locations, including MGallery hotels). She has extensive experience in projects related to hotel openings, brand conversions, market repositioning, implementation of new systems, as well as in marketing, sales, and Revenue Management training.
Piotr Świrski
A Revenue Manager with nearly 10 years of experience in price management, budget preparation, and strategy development for both single properties and multi-hotel operations.
He specializes in budget creation, KPI analysis, forecasting, and market monitoring to maximize revenues. He works closely with sales and reservations departments to ensure alignment of commercial activities. An expert in data analysis and Excel, as well as in training teams in Revenue Management.
Magdalena Frelkiewicz
An experienced hospitality manager and budgeting expert with over 10 years of hands-on experience in managing hotel properties in Poland and abroad. While serving as General Manager in leading hotel chains such as Qubus Hotel, Radisson Hotels Group, and Kyriad Karkonosze, she successfully oversaw operations, team development, and profitability growth. Currently, as New Business Director and proUSALI Growth Manager at Qualpro, she supports the development of budgeting management technologies and cost optimization solutions.
FAQ
The training is conducted live on a dedicated platform. This allows participants to actively engage in the session and ask questions during the training to clarify any doubts. The number of participants is limited to ensure the highest possible quality of knowledge transfer. The instructor gives individual attention to each participant to make sure everyone gains the full scope of knowledge covered in the training.
We do not record our training sessions. They are conducted live and tailored to the level of the group. The training is interactive and requires active participation. This ensures that participants gain real, practical knowledge.
Zarządzaj zgodą
Funkcjonalne Always active
Przechowywanie lub dostęp do danych technicznych jest ściśle konieczny do uzasadnionego celu umożliwienia korzystania z konkretnej usługi wyraźnie żądanej przez subskrybenta lub użytkownika, lub wyłącznie w celu przeprowadzenia transmisji komunikatu przez sieć łączności elektronicznej.
Preferencje
Przechowywanie lub dostęp techniczny jest niezbędny do uzasadnionego celu przechowywania preferencji, o które nie prosi subskrybent lub użytkownik.
Statystyka
Przechowywanie techniczne lub dostęp, który jest używany wyłącznie do celów statystycznych.
Przechowywanie techniczne lub dostęp, który jest używany wyłącznie do anonimowych celów statystycznych. Bez wezwania do sądu, dobrowolnego podporządkowania się dostawcy usług internetowych lub dodatkowych zapisów od strony trzeciej, informacje przechowywane lub pobierane wyłącznie w tym celu zwykle nie mogą być wykorzystywane do identyfikacji użytkownika.
Marketing
Przechowywanie lub dostęp techniczny jest wymagany do tworzenia profili użytkowników w celu wysyłania reklam lub śledzenia użytkownika na stronie internetowej lub na kilku stronach internetowych w podobnych celach marketingowych.