The General Manager is responsible for overall hotel performance, aligning revenue, operations,
and financial results.
Why it matters:
The GM ensures that commercial strategy and operational execution support each other.
Practical use:
GMs approve major pricing, staffing, and investment decisions.
Real-life examples:
A GM rejects a low-margin group despite pressure to increase occupancy.
General Manager
Read also
R
- Rate Parity
- Restrictions
- Revenue Forecast
- Revenue Manager
- Revenue Mix
- RevID (Revenue Identification)
- RevPAG (Revenue per Available Guest)
- RevPAR (Revenue per Available Room)
- RevPOR (Revenue per Occupied Room)
- RFI (Request for Information)
- RFP (Request for Proposal)
- RMS (Revenue Management System)
- ROI (Return on Investment)
- Rooms Occupied
