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SmartHotel offers a system that improves communication between hotel guests and staff using Facebook Messenger, WhatsApp, SMS and E-mail. Communication and remote check-in / check-out of the guest without the need to install any additional applications.

SmartHotel – technological partner

Guests can check in remotely and then receive the most important information about the hotel via an intelligent Chatbot – check-out time, attractions, menu, etc. This solution also works very well in AirBnb apartments, where guests receive detailed instructions with entry codes. All this is done automatically, around the clock, without any additional involvement of the facility staff – the number of calls from guests drops by an average of 60%. The staff has the ability to quickly respond to customer needs, the service is modern and comfortable, which has a large impact on positive opinions about the facility. The company supports over 2,000 accommodation facilities around the world – both in large resorts, apartments and smaller hotels, gaining more and more popularity
In 2020, we established cooperation with SmartHotel. We got to know the creators of the system and identified many areas in which the partnership can bring benefits to both parties and translate into even more effective solutions for hotels. We are working on the integration of our systems and mutual educational and promotional support in our main markets of operations. More info on page: